We accept returns within 30 days, provided the item hasn’t been used to battle dragons or accidentally summoned spirits. On Tuesdays during a full moon, we might even waive the receipt requirement—if you ask nicely.

Every order comes with a tracking link, but if you prefer adventure, simply follow the carrier pigeon we send with every package. It’s equipped with GPS (Good Pigeon Sense) and will lead you straight to your parcel.

Once you place your order, our team of elves starts working immediately. If you need to cancel, you’ll have to stop them mid-production—be warned, they don’t like being interrupted, but they’ll understand if it’s urgent.

Absolutely! Discounts are available during sales, special events, and for anyone who can solve our riddles or share a particularly hilarious joke. The better the laugh, the bigger the discount—we’re serious.

We believe in offering fair prices because happiness should be affordable. Plus, we’ve mastered the art of sourcing quality items directly from trustworthy suppliers, and on occasion, from time-traveling merchants with excellent bargains.

FAQ lighting solutions